FAQs

1. What products do you offer?
We specialize in traditional Pakistani sweets, including Multani Sohan Halwa, Khushab Dhoda, and other regional delicacies.

2. Are your products fresh?
Yes. All items are prepared fresh and packed securely to maintain original taste and quality during delivery.

3. Do you offer nationwide delivery?
Yes. We deliver across Pakistan through trusted courier partners.

4. How long does delivery take?
Delivery usually takes 2–4 working days depending on your city and courier speed.

5. Is your packaging secure?
All products are packed with protective layering to ensure they arrive safely and in perfect condition.

6. Do you offer bulk orders for weddings or events?
Yes. We accept bulk orders for weddings, gifting, and special events. Contact us for custom packaging and pricing.

7. What payment methods do you accept?
We accept Cash on Delivery (COD) and online payment options where available.

8. How do I track my order?
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp.

9. Can I change or cancel my order?
Orders can be changed or canceled within 2 hours of placing them. After dispatch, changes are not possible.

10. What is your return or refund policy?
Due to the nature of food items, returns are not accepted. However, if there is any issue with product quality, you can contact customer support for a resolution.

11. Do you offer gift packaging?
Yes. Gift-ready packaging is available for special occasions on request.

12. How can I contact customer support?
You can reach us via phone, WhatsApp, or email listed on our Contact page.